Shipping & Returns
When do products ship?
General shipping: Physical picture books are shipped within 2-4 business days (USA only). Wearable items are shipped within 3-5 business days (USA), 5-10 days (Canada), 10-20 days (International). At checkout, shipping costs will be accurately calculated based on your shipping address and cart content.
What if my item arrives damaged?
If an item does arrives damaged, please email firstname.lastname@example.org with info about what happened along with relevant photos.
What is your return / exchange policy?
Aside from returns for items that were damaged in route to you, all orders are final. For wearable items, please see our size chart to make sure you have the right size before purchase. Unclaimed items will be returned to our warehouse and will require a small fee to have them reshipped.